Control Room Security Services – 24/7 Monitoring

Real-Time Monitoring. Rapid Response. Total Peace of Mind.

At GuardPro Security Agency Pty Ltd, our state-of-the-art Control Room Services deliver around-the-clock surveillance, response coordination, and security intelligence across all client sites. As your central command centre, we ensure swift action in emergencies, real-time oversight, and transparent communication—keeping your people and property protected 24/7.

Continuous live monitoring of security cameras across multiple client sites identifying unauthorised access, suspicious behaviour, or safety hazards in real time.

Our control room operators act immediately to coordinate on-site security personnel, dispatch patrol units, and engage emergency services during critical situations.

We monitor all types of alarms including intrusion, duress, panic, and fire triggering fast, defined response protocols to mitigate risk and protect lives.

Remote management of entry/exit systems to verify identity, authorise personnel, and log all activity ensuring only approved access to restricted zones.

As your central communications point, our control room manages two-way radio, mobile, and digital channels for seamless coordination between all teams and emergency services.

Live direction and oversight of mobile patrols and static guards, allowing dynamic response to incidents and ensuring optimal coverage across all locations.

We document every shift, incident, and system interaction with time-stamped, auditable reports—giving you transparency, accountability, and operational insights.

Regular diagnostics and performance checks on surveillance systems, alarm panels, and access control infrastructure to ensure everything is running at peak performance.

Our control room serves as your first point of contact during emergencies providing stakeholders with live updates, key site intel, and coordination with first responders.

Our team never sleeps. Day or night, we maintain vigilant oversight to detect, assess, and respond within moments.

We leverage intelligent surveillance systems, motion sensors, AI-assisted video analytics, and biometric access control for high-level threat detection and prevention.

All operators are certified and trained in critical incident management, WHS protocols, and real-time communication under pressure.

With direct lines to on-site teams, patrol vehicles, emergency services, and client contacts, our response network is fast, secure, and seamless.

Whether you manage a logistics hub, high-rise residential tower, shopping centre, or critical infrastructure we create a custom monitoring solution aligned to your site’s unique risks.

Our control room operates on well-defined SOPs (Standard Operating Procedures) with full audit trails, incident escalation plans, and reporting to stakeholders.

• Corporate & Commercial – Office towers, business parks, and shared facilities
   
• Retail & Shopping Centres – Loss prevention and after-hours alarm monitoring
   
• Residential & Strata – CCTV, intercom, and access control support
   
• Industrial & Warehousing – After-hours intrusion monitoring and freight protection
   
• Government & Infrastructure – Remote site visibility and asset monitoring
   
• Construction & Development – Temporary sites, plant equipment, and perimeter surveillance

GuardPro's Control Room is your eyes and ears on the ground—streamlining your security operations, responding to threats in real time, and ensuring your property stays protected 24/7.

Let us tailor a Control Room Monitoring Plan that fits your risk profile and operational needs.

Contact us today to speak with a security expert or book a free consultation.